VESMA.COM terms and conditions of business

Privacy policy
This privacy policy aims to give you information on how VESMA.COM collects and processes your personal data through your use of this and associated websites, including any data you may provide through this website when you for example sign up to our newsletter, purchase a product or service or take part in a competition. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Who we are
Our websites VESMA.com, EnManReg.org. Club50001.com, XSdetect.com and Energy.Training are owned and operated by VESMA.COM LIMITED (We, Us, Our) of Pound House, Market Square, Newent, Gloucestershire GL18 1PS. We have an appointed Data Protection Controller who is responsible for overseeing questions relating to this privacy policy. Any queries should be addressed to data.controller@vesma.com
What information do we collect about about you?
We may collect and process the following data about you:

Identity Data including first name, last name, and title;
Personal history including qualifications and experience;
Contact Data including billing address, business address, email addresses and telephone numbers;
Financial Data includes bank account and payment card details;
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;
Profile Data including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
Usage Data includes information about how you use our websites, products and services;
Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

How is your personal data collected?

Direct interactions. You may give us your identity, contact and financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you

Buy our products or services;
Fill out forms on websites operated by us or our agents;
Create an account on our website;
Subscribe to our mailing and emailing lists;
Request marketing to be sent to you;
Correspond with us;
Enter a competition, promotion or survey; or
Give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details.
Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

Personal data submitted by you in connection with third-party training events for which we are providing administrative services;
Contact, financial and transaction data from providers of technical, payment and delivery services based inside or outside the EU.

How we use this information
We may use your data

to provide you with information about services which you have requested.
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
We may contact you about services which may be of interest to you but only if you opted to allow this at the time you provided us with your details.
If you no longer want us to use your data in this way please update your details by following web links provided for the purpose or emailing data.controller@vesma.com
Disclosure of your personal information
We will only share your personal data with third parties where we are legally obliged to or out of operation necessity (e.g. notifying dietary requirements to a venue where we are holding an event).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
How we protect your personal information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The transmission of information over the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of the data transmitted to this site and any transmission is at your own risk.
How long do we keep your personal information?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
How do we store your personal data?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Stay in control of your information
We respect the fact that your personal information is your information, and we’ll make it easy for you to update or change your personal details or marketing permissions. Please help us to help you by letting us know if your contact details change or if you spot any errors in the information we hold about you. Please help us to keep your information up to date by emailing us at data.controller@vesma.com if your personal information changes (e.g. if you change employment or email address) or if you wish to correct it. We will endeavour to correct, update or delete information you have provided to us as quickly as possible.
Access to your information
You also have the right to request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. You will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Opting out
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, by contacting data.controller@vesma.com at any time, or telephoning during working hours.
Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of purchasing a product, membership, gift voucher or other transactions.
Right to be forgotten
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Changes to this privacy policy
We reserve the right to amend this privacy statement in the future. Any changes we make to this privacy policy will be posted on this page and where appropriate, notified to you by email.
Cookie Policy
A cookie is a text code recorded on your computer by websites that you visit. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We do not presently use cookies on our own web sites. However, cookies are used on the third-party services that we use (for example, ticketing agencies). You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may prevent our third-party services from functioning.
Your privacy and shared computers
If you log in to our web services from a shared computer, cookies may cause your email address to display in the login field to anyone who uses the site on that computer after you. It is your responsibility to prevent this.
V Vesma
Ver. 01
22 May 2018
File ref S05